Adobe has announced Adobe Media Server 5 (no more Flash in the name 🙁 ) most probably our products will work with it out of the box (as always). The Red5 Team have released Red5 1.0 RC2, unfortunately they made quite a few changes and it breaks compatibility with our products so we do not support it yet. On Monday (28th of May) we’ll release a new version of the AVChat Integration Kit for Joomla! with major improvements (there will be some video involved as well 😉 ) We’ve made slight changes to the documentation area of AVChat, it should now be easier to find your way around and browse the area. We’re working on a tutorial for HDFVR and[…]

Just a few days ago I was alarmed on the forum that many users of AVChat started getting the error in the title out of the blue without the chat webmasters doing anything. After a quick investigation we had found the culprit. It seems Adobe has modified something in their latest Flash Player Update (11.1.102.62). August 2012 update: it seems the issue also shows up in FP 10.3.183.20 released on 06 August 2012. teh patches at the bottom do not fx the issue for FP 10.3.183.20 . They modified the contents of the pageUrl variable sent by Flash Player when it connects to a media server like FMS, Red5 or Wowza. In FP 11.1.102.55 (released on November 7th, 2011) pageUrl[…]

You want to find out what version of Red5 is running on your server? There are a few ways: 1) Look at the Red5 welcome page on port 5080. To see the welcome page just go to http://yourred5server.com:5080 in your web browser. It’s not the most accurate but it’s the fastest and you don’t need access to the Red5 installation. Here are the welcome screens for different versions. Red5 0.8 welcome page: Red5 0.9.1 welcome page: Red5 1.0 RC1 welcome page: 2) Look in docs/changelog.txt Look in the Red5 installation folder/docs/changelog.txt . You will immediately see the Red5 version there: 3) Pay attention to the Red5 startup log During startup, Red5 will show the Red5 version, here is where to[…]

Starting with build 900, AVChat 3 introduces a new security feature called “token based authentication”. When enabled this prevents 3’rd party swf files (hosted on other web sites than your own or by malicious users) to connect to your media server. There are other security measures in place to prevent this however token based authentication is the most secure! This feature is turned off by default because with it enabled: it takes slightly more time for users to connect to the media server, it might cause some connection attempts to the media server over slow Internet connections to fail we’ve only had a few clients that really needed this feature! How o turn it on: install AVChat edit the settings[…]

There are two ways to open the AVChat Video Chat Component in a pop up in Joomla!: Using Joomla!’s default method: Log in the administrator area of Joomla!. In the Menus area edit the link to AVChat 3. Set the On Click, Open in option to  New Window without Browser Navigation (screenshot below) Click Save. That’s it! Clicking the link in the menu will now open the video chat in a pop up. Using this method however you will not have control over the pop up dimensions A way that allows you to control the size of the pop up: For this you’ll need to login to your website with an FTP client (FileZilla is our favourite) and go to[…]

We used to solve all AVChat issues by email, and it was wrong because all the info we’ve shared by email is now locked in those private email discussions, and believe me there’s a lot of useful info in those emails! That’s why we’ve now launched a proper, public, forum : http://avchat.net/forum/,  to make all that „problem solving info” available to everyone! The entire AVChat team will be answering questions in there so expect proper deep technical documented answers. There are special areas for all our products including AVChat, the HD  video recorder and the audio recorder. The private and personal support by email is still available to our customers, the forum is just an addition!

When AVChat 3 is opened in a pop up window you can use the [Leave Chat] button to close the pop up window: edit avc_settings.php or avc_settings.asp set $avconfig[‘disconnectButtonEnabled’]=1; set $avconfig[‘disconnectButtonLink’] = ‘javascript:window.close();‘; By default clicking [Leave Chat] takes you to a new web page instead of closing the window!

On the publisher side: Problem: low frame rate Solution(s): Increase the light in the room, natural light works best. Get a better web cam, good web cams capture a lot of frames with little light in the room. Lower the picture resolution requested by AVChat 3, some web cams just can’t capture 30fps at 400×300. Increase the movement in the shot, if there’s no movement Flash Player will not capture many frames/second because there’s no movement. Problem: video stream does not use entire allocated bandwidth Solution(s): Increase the light in the room, natural light works best. More light helps the web cam capture more details! Get a better web cam, good web cams capture a lot of detail with little[…]

Overview In order to show on your website who is logged in the video chat, AVChat 3 generates 2 external files in the folder where it is installed: users__definst_.txt -> a text file containing the number of unique users connected to the video chat users__definst_.xml -> an xml file containing the list of rooms and users in each room You will see these files ONLY AFTER THE FIRST USER (NOT ADMIN) LOGS IN THE VIDEO CHAT! Starting with build 2768 the external users list is generated even if someone joins the chat through the admin interface. You can use these 2 files to show on your website how many clients are logged in, the room structure or which clients are logged in! How[…]