Changing the license key:

Why would I change the license key?

  • Insert a new trial key
  • Switch from trial to non-trial key
  • Switch the domain on which the software will be used
  • Upgrade from Lite to 40 users (for example)

What do I have to do?

  1. Log in the video chat using the admin interface (admin.swf)
  2. Click the Settings button at the top
  3. In the window that shows up, delete the old key from the text field and insert the new key
  4. Press the [Change Key] button
  5. If successful, you should now see the new  limits/expiration date/domain above the license key text field!

Resetting the license key:

If something goes awfully wrong and you find yourself locked out of the video chat (you’ve inserted a key for a domain to which you do not have yet access or has not yet been registered ) you can reset the license key.

What do I have to do?

  1. Delete this file
    • on Red5:   red5/webapps/avchat30/persistence/SharedObject/_definst_/licensekey.red5
    • on FMIS:   fms/applications/avchat30/sharedobjects/_definst_/licensekey.fso
    • on Wowza: wowza/applications/avchat30/sharedobjects/_definst_/licensekey.rso
  2. Restart Red5, FMIS or Wowza
  3. Enter the video chat and you will be asked for the key again!

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