Before requesting support make sure your issue is not answered/solved already in the FAQ area, in the Documentation area or in the large AVChat 3 forum.
If you:
- can't get the software to work,
- don't know how to use the software,
- found a bug and you want it solved,
- don't know how to set up the software in a certain way,
- have any other technical issue,
follow these steps:
- go to your Private Client Area on avchathq.com (you received the link by email after the purchase)
- submit a tech support ticket.
The ticket will be reviewed and answered by email within one business day.
For non technical (sales, press, questions, etc.) inquiries please contact us at contact@avchat.net.
All support requests are answered by email from Monday to Friday between 9 am and 6 pm GMT+2 time.
